FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
Giggle & Honey currently ships to the contiguous United States (excluding Hawaii and Alaska).
At this time Giggle & Honey does not offer International shipping or shipping to U.S. Territories.
How long does shipping take?
Standard shipping orders deliver in 2 - 6 business days.
Giggle & Honey is not responsible for unforeseen circumstances beyond our reasonable control during transit.
How do I track my order?
Giggle & Honey will provide email tracking information once the order is processed and shipped.
Returns
How do I return an item?
In the unlikely event that you're not satisfied with your Giggle & Honey purchase, we're pleased to offer a hassle-free full refund within 30 days of your purchase date. Simply get in touch with us to initiate the return process. Once we've received the returned item, we'll promptly notify you of your refund status via email.
Please ensure that you send the products back in their original packaging, in unused condition, and include a copy of your original receipt. We will provide the return address once contacted.
**Giggle & Honey is not responsible for return shipping costs.
How long does it take to process my return?
All returns are processed within 24 hours of receiving the product.
General
Is my information safe?
Absolutely. We take your privacy very seriously. You can look at our privacy policy for more details.
What forms of payment do you take?
Giggle & Honey accepts most major credit cards including Visa, Mastercard, Discover and American Express.
Do you test your products for safety?
Every Giggle & Honey product is meticulously crafted using premium materials and subjected to rigorous testing by independent, accredited laboratories. We adhere to the strict standards set by regulatory agencies such as CPSIA, ASTM D-4236, and ASTM F963, ensuring that our products not only meet compliance requirements but consistently exceed them. For age recommendations, please refer to the product's packaging or the detailed product description on our website.
Safety First, Always
While we strive to create safe and enjoyable products, it's important to note that individual reactions may vary. We cannot guarantee that our products won't cause allergies. If you have concerns, we recommend consulting your personal healthcare provider for peace of mind. Your safety and satisfaction are our top priorities.
Can I find Giggle & Honey in a store?
Giggle and Honey products can be found in independent gift, stationery and toy stores and national retailers across the world, in addition to online at giggleandhoney.com